Account & Billing
How can I get my invoices/receipt ?
Section titled “How can I get my invoices/receipt ?”
Just open the add-on and go to your account, using the button at the bottom right of the main screen. From here you can download all your invoices.
Can I invite a team member to use my subscription ?
Section titled “Can I invite a team member to use my subscription ?”Mail Merge for Gmail licensing model is per user, but you can manage multiple subscriptions from a single account. See our documentation about shared subscriptions : Shared subscription
How to cancel my subscription?
Section titled “How to cancel my subscription?”You can cancel your subscription anytime. Just open the add-on and go to your account, using the button at the bottom right of the main screen. From here you can manage your subscription.
If I cancel my susbcription is my premium account immediately closed ?
Section titled “If I cancel my susbcription is my premium account immediately closed ?”You can cancel your subscription anytime, it will remain active until the end of the billing period, but you will not be charged anymore.
I have subscribed to a premium plan but the watermark is still present ?
Section titled “I have subscribed to a premium plan but the watermark is still present ?”It’s very likely that your bank declined the payment, you can contact us at contact@merge.email we will directly tell you the reason