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Account & Billing

Frequently asked questions about Mail Merge for Gmail account & billing.

How can I get my invoices/receipt ?

Just open the add-on and go to your account, using the button at the bottom right of the main screen. From here you can download all your invoices.

Can I invite a team member to use my subscription ?

Mail Merge for Gmail licensing model is per user, but you can manage multiple subscriptions from a single account. See our documentation about shared subscriptions : Shared subscription

How to cancel my subscription?

You can cancel your subscription anytime. Just open the add-on and go to your account, using the button at the bottom right of the main screen. From here you can manage your subscription.

If I cancel my susbcription is my premium account immediately closed ?

You can cancel your subscription anytime, it will remain active until the end of the billing period, but you will not be charged anymore.

I have subscribed to a premium plan but the watermark is still present ?

It's very likely that your bank declined the payment, you can contact us at [email protected] we will directly tell you the reason

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